Legal
Refund Policy
How refund requests are reviewed.
Important note
This page is provided for product transparency and is not legal advice. Please review it with qualified counsel if you need legal guidance.
- Refunds are reviewed case by case unless required otherwise by law.
- Unused credits may not be refundable unless required by law.
- If a generation fails because of a platform error, we may restore credits.
- Duplicate charges and billing errors can be reviewed through support.
- Subscriptions can be cancelled according to the billing provider workflow.
Contact
Use support@fotoly.co for legal, privacy, billing, and data deletion requests.